Planning Outcomes


The agenda is a product of two intermediate outcomes. The first is the list of the strategic issues faced by the organization. These issues may have their origins in many different places; the list, however, is likely to be a product of the strategic planning team’s deliberations. The second is an arrangement of the issues on the list in some sort of order: priority, logical, or temporal. The listing and arrangement of issues should help people consider the nature, importance, and implications of each issue.

My Consultancy–Asif J. Mir - Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, and my Lectures.

Market-Driven Management


Market-driven management is a cross functional effort involving all levels of the organization. Properly followed, it ensures all activities are coordinated to meet the specific needs of target customer groups. All R&D projects are focused on developing solutions to identified customer problems, manufacturing is committed to meeting cost targets, quality standards, and delivery cycles, and sales focused on identifying and interpreting customer problems and then selling them solutions. If someone ask the individual managers within any of these functional areas how they operate, they would most likely say, “just as you described.” It is unlikely, however, that their counterparts in other functional areas would agree, and even more unlikely that there would be a consensus among all managers at all levels. Achieving this market driven focus with fully agreed upon objectives and priorities in each functional area requires the complete support of everyone in the organization. Market-driven management is much easier said than done because it flies in the face of the attitudes and actions of most managers.

My Consultancy–Asif J. Mir - Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, and my Lectures.

Creating a Professional Persona


Your persona is how you appear to your readers. Demonstrating the following characteristics will help you establish an attractive professional persona:

  • Cooperativeness: Make clear that your goal is to solve a problem, not advance your own interests.
  • Moderation: Be moderate in your judgments. The problems you are describing will not likely spell doom for your organization, and the solution you propose will not solve all company’s problems.
  • Fair-mindedness: Acknowledge the strengths of opposing points of view, even as you offer counter-arguments.
  • Modesty: If you fail to acknowledge that you don’t know everything, someone else will be sure to volunteer that insight.

My Consultancy–Asif J. Mir - Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, and my Lectures.

Elements of Public Policy


The governmental action of any nation can be understood in terms of several basic elements of public policy. Many factors, or inputs, influence the development of public policy. Government may determine its course of action on the basis of economic or foreign policy concerns, domestic political pressure from constituents and interest groups, technical information, and ideas that have emerged in national politics. Public policy also may be influenced by technical studies of complex issues such as taxation or the development of new technologies such as fiber optic electronics. All of these inputs can help shape what the government chooses to do and how it chooses to do it.

Public policy goals can be noble and high-minded or narrow and self-serving. National values, such as freedom, democracy, and equal opportunity for citizens to share in economic prosperity—that is, high-minded public policy goals—have led to the adoption of civil rights laws assistance programs for those in need. Narrow, self-serving goals are more evident when nations decide how tax legislation will allocate the burden of taxes among various interests and income groups. Public policy goals may vary widely, but it is always important to inquire: what public goals are being served by this action?

Governments use different public policy tools, or instruments, to achieve their policy goals. In general, the instruments of public policy are those combinations of incentives and penalties that government uses to prompt citizens, including businesses, to act in ways that achieve policy goals. Governmental regulatory powers are broad and constitute one of the most formidable instruments for accomplishing public purposes.

Public policy actions always have effects. Some are intended, others are unintended. Because public policies affect many people, organizations, and other interests, it is almost inevitable that such actions will please some and displease others. Regulations may cause businesses to improve the way toxic substances are used in the workplace, thus reducing health risks to employees. Yet it is possible that other goals may be obstructed as an unintended effect of compliance with such regulations.

In assessing any public policy, it is important for managers to develop answers to four questions:

  • What inputs will affect the public policy?
  • What goals are to be achieved?
  • What instruments are being used to achieve goals?
  • What effects, intended and unintended, are likely to occur?

The answers to these questions provide a foundation for understanding how any nation’s public policy actions will affect the economy and business sector.

My Consultancy–Asif J. Mir - Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, and my Lectures.

Overproduction


Overproduction is regarded as the most serious waste as it discourages a smooth flow of goods or services and is likely to  inhibit  quality and productivity. Such overproduction also tends to lead to excessive lead and storage times. As a result defects may not be detected early, products may deteriorate and artificial pressures on work rate may be generated. In addition, overproduction leads to excessive work-in-progress stocks which result in the  physical dislocation of operations with consequent poorer communication. This state of affairs is often encouraged by bonus systems that encourage the push of unwanted goods. The pull or Kanban system was employed by Toyota as a way of overcoming this problem.

My Consultancy–Asif J. Mir - Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, and my Lectures.

Who Innovates?


Schumpter first suggested that small entrepreneurial firms were the sources of most innovations. Later he changed his view and suggested that large firms with some degree of monopoly power were more likely to be the sources of technological innovation. He argued that large firms have the production and other complementary assets that are necessary to commercialize an invention; have the size to exploit the economies of scale that are prevalent in R&D; are more diversified and therefore more willing to take the kind of risk that is inherent in R&D projects; have better access to capital that smaller firms; and, as monopolists, do not have competitors ready to imitate their innovations and therefore are more likely to invest in them. By shifting the focus to the type of innovation, however, whether incumbents or new entrants are able to introduce and exploit innovation is a function of whether the innovation is incremental—a function of how new knowledge and the new product are.

My Consultancy–Asif J. Mir - Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, and my Lectures.

Identifying Target Market Buyers


Not all consumers are likely to buy all products. Al though a firm must consider all prospective buyers, it must focus its efforts on its target market—the specific group of buyers it intends to reach. Thus not in the target market are less likely prospects, and so efforts to reach them are generally not worth the expense.

The target markets are composed of ultimate consumers—the individuals, households, or families who buy for their personal needs. In contrast buyers in purchasing departments represent other target markets—organizations like business firms, government agencies, and educational institutions. These groups are often called organizational buyers.

My Consultancy–Asif J. Mir - Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, and my Lectures.

Group Decision-Making


The person leading the discussion can have a big effect on whether the group’s decision is useful. If a chairperson monopolizes and continually shoots down others’ ideas while pushing his or her own, it’s likely that other points of view will go unexpressed.

An effective discussion leader has responsibility to do the following:

  1. See that all group members participate. As discussion leader, it is your responsibility to ensure that all group members participate and have an opportunity to express their opinions. Doing so can help ensure that different points of view emerge and that everyone takes ownership of the final decision.
  2. Distinguish between idea getting and idea evaluation. Evaluating and criticizing proposed solutions and ideas actually inhibit the process of getting  or generating new ideas. Yet in most group discussions, one person presents an alternative, and others begin immediately discussing its pros and cons. As a result, group members quickly become apprehensive about suggesting new ideas. Distinguishing between the idea getting and idea evaluation stages—in particular, forbidding criticism of an idea until all ideas have been presented—can be useful here.
  3. Not respond to each participant or dominate the discussion. Remember that the discussion leader’s main responsibility is to elicit ideas from the group, not to supply them. As a discussion leader, you should therefore work hard to facilitate free expression of ideas and avoid dominating the discussion.
  4. See that the effort is directed toward overcoming surmountable obstacles. In other words, focus on solving the problem rather than on discussing historical events that cannot be changed. Some groups make the mistake of becoming embroiled in discussion about who is to blame for the problem or what should have been done to avoid the problem. Such discussions can’t lead to solutions because the past can’t be changed. As a discussion leader, your job is to ensure that the group focuses on obstacles that can be overcome and solutions that can be implemented.

My Consultancy–Asif J. Mir - Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, and my Lectures.

Stimulus Generalization


Stimulus generalization refers to how people recognize the same or similar stimuli in different settings. In other words, it is the process by which they can generalize a contingent from one setting to another. Following an initial stimulus response consequence sequence, a person learns in behaviors likely to produce some kind of reinforcement. Later, when presented with a similar stimulus in different surroundings, he or she knows that the same response is likely to elicit a similar consequence.

My Consultancy–Asif J. Mir - Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, and my Lectures.

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