Death of a Wonder Youngster


Arfa Karim (born 1995 – January 14, 2012), was a student from an under-developed village of Pakistan, who in 2004 at the age of 9 years, became the youngest Microsoft Certified Professionals (MCPs) in the world. She was invited by Bill Gates to visit the Microsoft Headquarters in USA. She also wrote a poem about Bill Gates.

On returning to Pakistan, Arfa had numerous interviews on almost all of the country’s known television channels and newspapers. In August 2005, Arfa Karim received the Fatimah Jinnah Gold Medal in the field of Science and Technology, presented by the Prime Minister of Pakistan at that time. She also received the Salaam Pakistan Youth Award again in August 2005 by the President of Pakistan. Arfa Karim is also the recipient of the President’s Award for Pride of Performance. This is a very high level civil award granted to people who have shown excellence in their respective fields over a long period of time. Arfa is till now the youngest recipient of that award ever.

Arfa Karim has also represented Pakistan on various international forums, she was invited by the IT Professionals of Dubai for a stay of two weeks in Dubai. A dinner reception was hosted for her there, which was attended by the diagnostics of Dubai including the Ambassador of Pakistan. During that trip, Arfa was presented with various medals and awards. She also flew a plane in a flying club in Dubai at the age of 10, and received the first flight certificate.

In November 2006, Arfa was invited by Microsoft to be a part of the keynote session in the Tech-Ed Developers conference held in Barcelona. The theme of the conference was “Get ahead of the game” and Arfa was presented as a true specimen of being ahead of the game. She was the only Pakistani among over 5000 developers in that conference.

As of 2011, at the age of 16, Arfa Karim was studying at Lahore Grammar School Paragon Campus in her second year of A Levels. She suffered from cardiac arrest after an epileptic seizure on December 22, 2011 and was admitted to Lahore’s Combined Military Hospital (CMH) in critical condition.

On January 2, 2012 Pakistan Prime Minister Yousuf Raza Gilani visited the hospital with his daughter Fiza Batol Gilani to inquire about the health of Arfa Karim.

On January 9, 2012, Bill Gates, Chairman of Microsoft, has made contact with Arfa’s parents, and directed his doctors to adopt “every kind of measure” for her treatment.

On January 13, 2012, The condition of world’s youngest MCP Arfa Karim was improving and some parts of her brain showed signs of improvement. Arfa fell desperately ill last month and doctors said she had suffered brain damage, leaving her in a coma at the Combined Military Hospital (CMH) in Lahore. Her father, Amjad Karim, said Microsoft had raised the possibility of flying Arfa to the US for care.

On January 14, 2012 16 years old Arfa Karim died at 9:50 PM (Pakistan Standard Time) at Combined Military Hospital (CMH) Lahore. (Wikipedia)

Arfa wrote some poems. Specimens include:

I would like to be …..

Like a bird in the sky
Flying freely and so high
Like a fish in the water
And the kings beautiful daughter

Like a tiny little mouse
Eating cheese around the house
Like a bear in the mountain
And the water in the fountain

Like a lion in the jungle
Roaring loudly with hunger
Like a monkey in the zoo
All the time copying you
. . . . Arfa Karim

White Rose

In the storm
Stands the white rose
tumultuous waves
of destruction abound her

Yet tall is the white rose
strong in the face
Of the sensed doom around her
And she does not bow down

Pure is the white rose
In the compost earth
growing eternal strength
in the nights that so hurt

I see not the white rose
She is so far away
But I long to protect her
But only the words can I say

So I send her my words
And my poets heart
To help her when
there is hope to see her through

Be Strong little flower
Your heart will guide true
And as long as you want
I will always talk to you
. . . Arfa Karim

Stars

  I look to the sky at night and admire the beauty of the stars.
I stand in awe of their brilliance;
They are as shining and constant
and they have been since the beginning of time.

They light the heavens and fill our hearts with wonder.
When one burns out, another takes its place;
for they are eternal.
Wherever you are, they guide you from their home high above the earth.
At times, they seem close enough to touch,
as they transport your dreams far away.

Their magic compels us to offer up wishes for their consideration.
They make us realize that even when the sky is the darkest,
a tiny beacon of light still shines through.
They are God’s reminder to us that some things really do go on forever.
. . . Arfa Karim

I have no daughter, but Arfa Karim was a daughter figure.  Till 3:30 am and despite my perpetual efforts I was unable to have a snooze. The news about her death made me so upset that my eyes welled up tears and my heart filled up with gloom. Arfa, was the shine of the moon and the breeze of morning; she bestowed her colors to rainbow; she left behind her wings for her fellow daughters to scale the heights of knowledge. Arfa was a complete person: she was not just a book worm, she used to play games, watch cartoon programs, fly planes, play music, and sing folk songs. Above all she memorized some verses of Qur’an and practiced high moral character. She can be a role model—an inspiration—to our younger generation. With tears in its eyes, I pay rich tribute to Arfa. Nevertheless, I feel her saying:

Don’t cry for me,
I’m right here.
Although you can’t see me
I can see your tears

Losers’ Description of Capabilities


Corporate losers describe their capabilities in terms of the physical and financial resources they own and control and the individuals whom they employ and can manage. Their markets are places. Their people are more comfortable with tangible assets that can be seen, smelt and touched, and easily counted, measured and valued.

Because their activities depend on the availability of physical resources some losers can operate only in certain geographical areas. It may be difficult for people living elsewhere to access them and work with them. Buildings become prisons and those excluded from participation become outsiders.

In general, losers prefer more rather than less. Some consider the accumulation of resources as an end in itself. Recruiting more staff and moving to a larger property is viewed as evidence of progress. Losers focus upon the individual items of capital rather than their relevance use, and the flow of benefits that they provide. The more losers succeed in accumulating fixed overheads, the more vulnerable they become to economic forces, commercial constraints and financial pressures.

My Consultancy–Asif J. Mir - Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, and my Lectures.

 

Attitude


Attitudes are hypothetical constructs, they cannot be seen, touched, heard, or smelled. Because attitudes cannot be observed, a variety of perspectives have developed over the years in attempting to describe what they are. Fortunately, there is now widespread agreement that the term attitude should be used to refer to a general and enduring positive  or negative feeling  about some person, object, or issue.

The effective component  is what is generally  being referred to when people use the word “attitude.” However, attitude theorists recognize two additional components, cognitive and conative. The cognitive component refers to a person’s beliefs (knowledge and thoughts, which sometimes are erroneous) about an object or issue (e.g., “Reebok shoes are more stylish  that Nike;” “Nike Air Jordans are high-quality basketball shoes”).

The conative component represents one’s behavioral tendency toward an object. In consumer-behavior terms, the conative component represents a consumer’s intention to purchase a specific item.

Attitudes are learned predispositions to respond to an object or class of objects in a consistently favorable or unfavorable way.

An attitude is characterized by progressing from “thinking” (cognitive), to “feeling” (affective), to “behaving” (conative).

My Consultancy–Asif J. Mir - Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, and my Lectures.

 

Working Culture


A working culture is the way an organization shapes its values, identity, behavior and relationships, in the same way that a social paradigm conditions the character, personality, behavior and attitudes of an individual.

It determines the way an organization interprets everything it sees and touches, the organization’s self-image and branding, and the attitude to its employees, customers, partners, competitors and the society and environment which it operates.

o     Working culture works in a similar way to social paradigms but involves the control of multiple inputs and multiple outputs.

o     It is applicable only in the context of the organization’s specific purpose.

o     It controls the conduct of the organization as a whole and any individual personally representing the organization.

My Consultancy–Asif J. Mir - Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, and my Lectures.

 

The Personal Touch


  • People like to buy from people
  • You build a business one customer at a time, one purchase at a time
  • Use the customer’s name in all written communication
  • Courtesy, manners and politeness are keys to building trust, respect and loyalty
  • Use names regularly in conversation
  • Accommodate the customers special requests wherever possible (impossible is a subjective statement)
  • The first sale you make is yourself
  • Rapport is a skill that can be learnt
  • No-verbal communication is the most important and quickest route to reaching people
  • Get to know your customers—all of them
  • One hundred percent attention at all times
  • Make every customer feel like your most special customer (not your only customer)

My Consultancy–Asif J. Mir - Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, and my Lectures.

Building Business Pipeline


  1. Every week, select ten companies or organizations that meet your ‘target’ market profile. List these names, addresses and phone numbers. Select these carefully and include referrals.
  2. Make a research cell to each and identify the most appropriate initial contact. You do not need to speak to this person at this stage, talk to the receptionist or assistant instead.
  3. Send a one-page ‘success’ letter and a very brief overview of what benefits you can offer. Mail on a Thursday or Friday. Focus on your capabilities and how you can benefit the prospect.
  4. Telephone each ‘suspect’ that you mailed within 3-5 days. As 50 percent will be unavailable, log callbacks in your diary. Don’t be surprised if they don’t remember your letter, review it on the phone. Dropping names or using benefits by association can be useful.
  5. Have a prepared call sheet, questions and reasons for an appointment (your goal is a short initial meeting). Offer a benefit to your meeting: share ideas, examples, etc.
  6. Set aside time each week for research, mailing and planning – consistency is vital for this to work. You might find it better to aim for one hour a day rather than one whole day each week.
  7. Maintain accurate but brief reports to monitor your progress and to track activity.
  8. After approximately 10-12 weeks of containing new suspects, reduce the new contacts by between 50 percent and 80 percent and instead go back through all those people you contacted previously and re-contact them, i.e., stay in touch with suspects and prospects every three months. Things often change and if you have selected potential prospects well, it may only be a matter of time before you do business.
  9. Make sure that the subsequent 90 day contact contains something new, interesting or different, even if only very slightly. This also makes sure that you don’t appear too pushy.

10.  No matter how busy you get, always make time to keep in touch with new suspects and prospects in this way on a planned and consistent basis.

The rules:

  1. Do not allow any one customer to contribute more than 30 percent of you sales in any given quarter.
  2. Make sure that at least 30 percent of your sales pipelines is from new business, the rest should be from existing customers or referrals. Do not rely on existing customers to the exclusion of new customers.
  3. Always have a third more sales in the pipeline than you need.

My Consultancy–Asif J. Mir - Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, and my Lectures.

Efficiency vs. Effectiveness


It is said that the difference between efficiency and effectiveness is the difference between’ doing things right’ and ‘doing right things.’ It should encompass both efficiency and effectiveness. That is ‘doing right things right.’

Imagine that you visit your friend. As you are chatting, your friend asks his wife to bring coffee. A little later a tray with milk, sugar, coffee powder and cup is placed before you to prepare coffee of your taste, light or strong, with or without sugar, etc. and you prepare coffee and drink it.

On some other occasion, you visit another friend. As you are chatting, your friend’s wife brings coffee in a cup (before being asked by your friend). Coffee is already prepared. As you take the first sip, she enquires if the sugar is enough. As you say, ‘its ok’ and drink coffee, she stands there. After you finish, she takes the cup and goes off.

In these two cases of serving coffee, it could be seen, that the purpose was served. In the first case it was done in a ‘5-star’ style. No one can find fault with it. But in the second case, there is an additional component attached to it, namely the personal touch. This definitely had its role in creating an ‘impact.’

The first can be said to be an efficient way of serving coffee and the second an effective way. Efficiency is all about how the ‘producer’ has felt and effectiveness is all about how the ‘user’ has felt.

My Consultancy–Asif J. Mir - Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, and my Lectures.

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