Coping with Frustration

There are three general approaches to coping with frustration: 1) to ignore it, 2) to recognize it, and 3) to attack a non-related target, and a fourth is to change strategies for reaching the goal by going around the barrier, developing new skills, or acquiring new resources. The third general approach—attacking a non-related target—is normally dysfunctional and utilized by those unable or unwilling to accept their frustration and confront their sources directly.

We may respond unconsciously to frustration with one or more of a variety of psychological defences. We utilize these, usually unconsciously, to protect our self-concepts. These defences help us block all the force of more reality than we can take at a particular time. They can also be dysfunctional if they are used too frequently or block us from coping with our problems in more direct and effective ways. A desirable learning goal is to become more aware of the defenses we use and to avoid those that prevent us from dealing with our frustrations as well as we might.

Mild frustration may not lead to anger and aggression, although intense frustration always does. A more pessimistic view would imply that little can be done about choosing when and how we express our frustration. We think much can be learned.

My Consultancy–Asif J. Mir – Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, Line of Sight

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