Producing a Quality Product

To attain excellence in producing a product of high quality, your organization must:

  • Have a clear understanding of your products, its capabilities and applications.
  • Ensure that all of your employees understand the product, its capabilities and applications.
  • Understand your customers.
  • Understand the requirements of your customers.
  • Have a clear definition of the acceptable quality level of your product.
  • Have a clear understanding of what your customers define as the acceptable quality level of your product.
  • Have an effective means of measuring the quality of your product.
  • Continually solicit your customer’s views and evaluations relative to the quality of your product.
  • Continually communicate to employees the importance of producing a quality product.
  • Continually emphasize to employees that they contribute to product quality in the successful performance of their jobs.
  • Identify and then build upon the operating factors that sustain and contribute to product quality.
  • Utilize techniques that solicit and stimulate employee innovation, ideas and recommendations that improve product quality.
  • Utilize techniques that solicit customer ideas and recommendations to improve product quality.
  • Give serious and timely considerations to employees and customer ideas and recommendations.
  • Utilize effective techniques to test and evaluate  new ideas and recommendations.

My Consultancy–Asif J. Mir – Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, and my Lectures.

 

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: