- Do not undertake reengineering of all processes simultaneously. Select only those which meet the following criteria:
- Processes that require immediate attention;
- Processes that will have significant impact on customers;
- Processes which are most amenable to redesign.
- Communicate intensely to persuade people to accept and not resist the proposed changes.
- CEO must be seen to commit, at the minimum, 50 percent of his time.
- Set aggressive reengineering performance targets; incremental improvement targets will not create either urgency or excitement.
- Monitor progress and initiate corrective action.
My Consultancy–Asif J. Mir – Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, and my Lectures.
