Business Process Reengineering: Things to Remember

• Do not undertake reengineering of all processes simultaneously. Select only those which meet the following criteria:

1. Processes that require immediate attention;
2. Processes that will have significant impact on customers;
3. Processes which are most amenable to redesign.

• Communicate intensely to persuade people to accept and not resist the proposed changes.
• CEO must be seen to commit, at the minimum, 50 percent of his time.
• Set aggressive reengineering performance targets; incremental improvement targets will not create either urgency or excitement.
• Monitor progress and initiate corrective action.

My Consultancy–Asif J. Mir – Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, and my Lectures.