22 Sep 2009
in Leader as Steward
Tags: achieve, acquire, aspire, assuage, beyond, build, business, capable, change, choice, conscious, conviction, different, drive, effort, engage, feel, feeling, higher, lead, leader, learning, level, material, natural, need, Organization, part, personal, possession, power, produce, productive, purpose, satisfaction, servant, serve, sharp, steward, success, traditional, unusual
The servant leader is servant first. It begins with the natural feeling that one wants to serve, to serve first. This conscious choice brings one to aspire to lead. That person is sharply different from one who is leader first, perhaps because of the need to assuage an unusual power drive or to acquire material possessions.
Leaders engaged in building learning organizations naturally feel part of a larger purpose that goes beyond their organizations. They are part of changing the way businesses conviction that their efforts will produce more productive organizations, capable of achieving higher levels of organizational success and personal satisfaction than more traditional organizations.
My Consultancy–Asif J. Mir – Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, Lectures, Line of Sight
30 Apr 2009
in Is this Meeting Genuinely Necessary?
Tags: accomplish, admit, advance, agenda, agitate, allow, appear, assuage, attend, avoid, base, between, binding, boost, category, check, class, communication, compensate, concepts, conduct, conference, conflict, connect, consensus, constraint, convene, conversely, costing, decision, deflating, develop, difference, difficult, discuss, dispense, disseminate, dissertation, distribute, dominate, downplay, editorialize, effective, effectively, efficient, emotion, exception, exchange, excuse, executive, explanation, express, expression, Figure, follow-up, front, gathering, generally, generate, genuinely, group, guideline, hand, handle, hour, house-keeping, impart, important, inappropriate, indicate, individual, informal, information, inspirational, instructional, interest, judge, justification, likelihood, limited, lost, management, manager, mandatory, market intelligence, meeting, memo, mind-dulling, necessary, need, nervousness, okay, ongoing, party, pass, personnel reviews, policy, pose, positive, Prepare, pretty, primary, probably, production, production numbers, purpose, question, rambling, rarely, reason, regular, relax, remotely, require, resolution, Response, rethink, revelation, routine, schedule, seldom, shorten, skip, smart, sole, solely, solution, spectacular, status, strictly, suffice, superfluous, task, thought, troops, unbalance, understanding, unified, unnecessary, vague, verbal, viewpoint, workload, workloads, worse, worst
A “maybe” response indicates only limited need for the meeting and shows that further thought is required. Only a “yes” is a positive justification for calling a meeting.
The same question needs to be asked before attending a meeting. If the meeting is not necessary and you can avoid it, do so. If you have to attend, try to use the time to shorten your workload to compensate for the lost hours.
Many managers find it hard to judge if a meeting is needed or superfluous. There are some guidelines:
1. Is the meeting being called to exchange information or viewpoints?
a. If the meeting is to discuss viewpoints, it is probably a necessary conference. If the meeting is strictly to distribute information, the meeting is probably unnecessary. Meetings are most effective when used to find solutions or resolutions to conflicts. A meeting held for the sole purpose of imparting information had better have some pretty spectacular revelations. This in all likelihood should be classed as an inspirational conference, because important news is seldom passed along without editorializing or explanations. Inspirational meetings are difficult to conduct, because they are based on emotion, but there are times when the troops need boosting or, conversely, deflating.
b. Training meetings appear to be an exception to the don’t-meet-to-exchange-information concept. They are not. Distributing information in advance allows the meeting to be used for developing concepts and testing individual understanding. This is a better use of everyone’s time. This is not to downplay the importance of instructional sessions. It is just to set this category of communications apart from other meetings.
c. Information, facts, figures, sales data, market intelligence, production numbers, personnel reviews, and more, can be disseminated more effectively by memo than meeting. Chances are, the memo is going to be written anyway passed out at the meeting. Distributing a memo is okay if there is other business on hand, but calling a meeting solely as a means of handing paper to other managers is inappropriate.
d. Meetings are at their best when used to generate expressions of viewpoints or concepts, or to develop a policy.
e. Meetings are at their worst when used to check individual progress on various projects. There are few more mind-dulling experiences than to sit at a conference table and hear about the status of tasks that are not even remotely connected with yours. These sections often turn into excuse contests with rambling dissertations on the reasons behind delays or problems.
f. Meetings are generally not an efficient way to dispense information. If this is the primary reason for the gathering, then rethink the need for convening.
2. Can one-on-one conversations or even one-on-two conversations accomplish what needs to be done? Or is a larger group necessary?
a. There’s a difference between a meeting and a conversation between two or three people. A conversation is relaxed, informal, and rarely has the time constraints posed by a meeting. Those present sense the difference.
b. Decisions are rarely made in conversations. In fact, some managers and executives become agitated when two or three members of a committee converse and come to a consensus without the others present. This nervousness is not assuaged by a follow-up memo which details the conversation or even by the fact that the decision may be nothing more than a unified front, in no way binding upon the group.
c. If conversation will suffice to avoid another meeting, then have the talk. Inform the other committee members or interested parties. Those smart enough to advance in management will welcome one less meeting on their schedule.
3. Is this meeting being called because someone or some group doesn’t have enough to do? It happens all the time. Workloads in an organization can be unbalanced. This week, Production has more than it can handle, while Sales is costing. One way to fill the day for Sales is to call a meeting. This is more common than anyone dares admit.
4. Is the agenda for the called-meeting vague? Or worse, is there no agenda at all?
a. As a basic rule of meeting skill, do not go to a meeting where there is no agenda. If you have to attend, go prepared for the worst.
b. If a manager cannot express on paper what the meeting is about, there probably shouldn’t be a meeting at all.
c. If you are asked to a meeting and no agenda is given to you in advance, find the person who called the meeting and ask for one. If it is verbal, take notes.
d. Many times, the person discovers he or she has vague ideas about why the meeting is needed. This experience can benefit both of you.
5. Is there any reason to meet other than the fact that your group has a set, regular, once-a-week mandatory meeting? Top management often wants certain employees to get together each and every week, to discuss items of importance, or to match timing, balance workloads, and do ongoing, necessary house-keeping.
a. After a few sessions, these meetings fall into a routine and small talk dominates.
b. The day before, the manager should do a little checking. Is there actually a need to convene? Could a more limited gathering accomplish the same thing? Would a memo suffice? Could matters be handled by a phone call? If the answer is yes, skip the meeting.
My Consultancy–Asif J. Mir – Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, Line of Sight