Why People Resist Change?


  1. Loss of Control: When people feel on top of things, change threatens them with losing control of their personal area of control or influence.
  2. Uncertainty: Predictability is contributing to many people. Change brings uncertainty, which some people find threatening.
  3. Surprise: We like new things but hate surprises. Sudden change is very unsettling to most of us.
  4. Habits: We love our habits. They are efficient and don’t require thought. Establishing new behavior patterns is difficult.
  5. Familiarity: The more we know things, the better we like them. (that’s why companies spend a lot on advertising) The unfamiliar is disturbing.
  6. Work: New things usually mean more work (at least at the beginning).
  7. Competence: People know that they can do what they already do. Change means they will have to master new skills, and they don’t know if they will be able to do it
  8. Ripples: People fear that change in one thing will lead to change in others.
  9. Adjustment: People are afraid it will take them a long time to adjust to any change.

My Consultancy–Asif J. Mir – Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, and my Lectures.

 

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Behavior Products


Behavior products essentially refer to measurements of the effects or results of behaviors rather than the behaviors themselves. That is, rather than directly monitoring the actual behavior of the client, you would monitor any temporary or permanent effect (product) that can be seen as the result of a specific behavior. When the behavior product is simply deposited or left over from some ordinary set of client/system interactions, the “product” is synonymous with a type of “physical traces.”

 

Behavior products can be used when a more direct measure of the behavior might interfere with the behavior directly, or when the behavior itself is not available for measurement. Since the observer is not ordinarily present when behavior products are used, there is less chance for the measurement process to interfere with the natural occurrence of the behavior.

 

There are a number of advantages of using products. First, a product readily lends itself to precise counting and quantification for evaluation purposes. Second, the observer does not have to be present when a behavior is being performed. Third, using behavior products generally does not disturb or interrupt the ongoing flow of the client’s behavior. Finally, use of behavior products is relatively easy to implement, requires little or no special equipment, and can easily be taught to the client or relevant others.

 

My Consultancy–Asif J. Mir – Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, Line of Sight