Design Jobs


Job design looks for the best way of doing any particular task. It describes the details of the work to be done, the skills and equipment needed, supervision, interactions with other questions, environment and so on. From the organization’s point of view, the aim of the job design is to make employees productive and efficient. But employees have their own social and psychological needs, and they want to interact with other people, be recognized, appreciated and properly rewarded. So the real aim of job design is to meet the performance goals of the organization, while making the job safe, satisfying and rewarding for the individual. There are elements of job design:

a)      The physical environment is the place where the job is done, its layout, the tools used, equipment available, lighting, temperature, noise, safety features and so on.

b)      The social environment,  which affects the psychological well-being of the people working. A good social environment gives a higher quality of working life, and leads to higher motivation and better performance.

c)      Work methods, which describe the details of how a job is done. Work methods usually break the job into a series of small tasks and analyses each of these. In particular, they ask questions like ‘Why is this task done?’ ‘Could it be done automatically?’ ‘How could the layout of the workplace be improved?’ ‘Would different tools help?’

 When a company (L&M Industries) involved in window frame making, looked at their process, they counted 162 separate steps. Of these, 39 involved walking to fetch materials and tools, and another 18 involved waiting for something to happen. By redesigning the jobs, L&M reduced the amount of movement by 85 percent and cut the time needed to make each frame by 58 percent.

 Such improvements need someone to recognize that changes are needed and then do the planning. This can take time. You have to design jobs properly, so that they satisfy the needs of both the organization and the employee.

 My Consultancy–Asif J. Mir – Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, Line of Sight

BPR Combines Several Jobs


The most basic and common feature of reengineered processes is the absence of an assembly line; that is, many formerely distinct jobs or tasks are integrated and composed into one. The payoffs of integrated processes, case workers, and case teams can be enormous. Eliminating handoffs means doing away with the errors, delays, and rework that they engender. Typically, a case worker-based process operates ten times faster than the assembly line version that it replaces. Moreover, because the new process generates fewer errors and misunderstandings, the company doesn’t need additional people to find and fix them.

 

Integrated processes also have reduced process administration overheads. Because employees involved in the process assume responsibility for making sure that customer’s requirements are met on time and with no defects, they need less supervision. Instead, the company encourages these empowered employees to find innovative and creative ways to reduce cycle time and cost continually while producing a defect-free product or service. Improved control is another benefit of integrated processes; because they involve fewer people, assigning responsibility for them and monitoring performance is easier.

 

My Consultancy–Asif J. Mir – Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please contact www.asifjmir.com, Line of Sight

Innovation Defined


Innovation is the use of new knowledge to offer a new product or service that customers want. It is invention together with commercialization. It is a new way of doing things (termed invention by some) that is commercialized. The process of innovation cannot be separated from a firm’s strategic and competitive context. The new knowledge can be technological or market related. Technological knowledge is knowledge of components, linkages between components, methods, processes, and techniques that go into a product or service. Market knowledge is knowledge of distribution channels, product applications, and customer expectations, preferences, needs, and wants. The product or service is new in that its cost is lower, its attributes are improved, it now has new attributes, it never had before, or it never existed in that market before. Often the new product or service itself is called an innovation, reflecting the fact that it is the creation of new technological or market knowledge.

Innovation has also been defined as the adoption of ideas that are new to the organization. Generating good ideas or adopting a new one, in and of itself, is only a start. To be an innovation, an idea must be converted into a product or service that customers want. Coming up with the idea or prototype—invention—is one thing. Championing it, shepherding it, and nurturing it into a product or service that customers want is another. Innovation entails both invention and commercialization.

A distinction has also been made between technical and administrative innovation. Technical innovation is about improved products, services, or processes or completely new ones. This contrasts with administrative innovation, which pertains to organizational structure and administrative processes and may or may not affect technical innovation. Technical innovation may or may not require administrative innovation. A technical innovation can be a product or a process.

Product innovations are new products or services introduced to meet an external and market need whereas process innovations are new elements introduced into an organization’s production or service operations—input materials, task specifications, work and information flow mechanisms, and equipment used to produce a product or render a service.

My Consultancy–Asif J. Mir – Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please contact www.asifjmir.com, Line of Sight