Core Values


The professional and the institution for which the professional works should compile a relatively brief list of core values. These are values that help determine what the priorities are and how one aspires to act. Ten core ethical values are described:

  1. Honesty (truth telling, candid, openness)
  2. Integrity (act on convictions, courageous, advocacy, leadership by example)
  3. Promise keeping (fulfilling the spirit of commitment)
  4. Fidelity (loyalty, confidentiality)
  5. Fairness (justice, equal treatment, diversity, independence)
  6. Caring (compassion, kindness)
  7. Respect (human dignity and uniqueness
  8. Citizenship (respect for law, social consciousness)
  9. Excellence (quality of work)
  10. Accountability (responsibility, independence)

My Consultancy–Asif J. Mir – Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, and my Lectures.

Business Needs Analysis


As you analyze your business scheduling needs, consider these questions:

  • What is the core and discretionary workload?
  • Can idle time and overtime be improved?
  • Is the workload balanced or unbalanced? Does it fluctuate?
  • How is the current schedule working? Is it completely broken, or it can be modified?
  • Is keeping the current schedule an acceptable alternative for the stated business objectives?
  • Where are the cost saving opportunities?

My Consultancy–Asif J. Mir – Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, and my Lectures.

Competitive Intelligence


Developing useful plans offer requires knowing as much as possible about what competitors are doing or are planning to do. Competitive intelligence is a systematic way to obtain  and analyze public information about competitors. Although this sounds a lot like legalized spying, it’s become much more popular over the past few years.

There are a variety of techniques to find out what competitors are doing. They include keeping track of competitors by having specialists visit their facilities, and hiring their workers and questioning their suppliers and customers.

My Consultancy–Asif J. Mir – Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, and my Lectures.

Characteristics of Quality Function Deployment


  • Simply a technique that keeps the companies focused on what is important to the customer;
  • A standardized approach to document and keep track of customer’s needs;
  • A technique to help neutralize the voice of the executives;
  • A process that force conversation about customers’ needs that typically would not happen later in the product development process;
  • A systematic tool on technique that supports the old adage: An ounce of prevention is worth a pound of cure;
  • A planning methodology that organizes relevant information helps companies make better decisions;
  • A technique that helps companies do the things they know they should be doing;
  • A systematic process that helps ensure that the voice of the customer doesn’t get lost in the product development process;
  • A formalized way to keep track of all of the customers’ needs and to make sure that the most important needs get special attention.

My Consultancy–Asif J. Mir – Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, and my Lectures.

Shitsuke


Shitsuke is a Japanese word that means discipline (training for continuous implementation). It makes the habit of keeping things in an orderly and neatly way. This comes by giving proper training and by every individual’s commitment.

My Consultancy–Asif J. Mir – Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, and my Lectures.

Keeping Customers for Life


  • Select the right customers through market research.
  • Know your purpose for being in business.
  • Move customers from satisfaction to loyalty by focusing on retention and loyalty schemes.
  • Develop reward programs.
  • Customize your products and services.
  • Train and empower your employees in excellent customer service.
  • Respond to customers’ needs with speed and efficiency.
  • Measure what’s important to the customer – always add value.
  • Know exactly what customers want in their relationship with you.
  • Know why customers leave your enterprise by producing customer exit surveys.
  • Conduct a failure analysis on your enterprise.
  • Know your retention improvement measures – have a strategy in place.
  • Use market value pricing concepts.
  • Do what works all over again.

Remember:

96 percent of unhappy customers never complain; but if their problem remains unsolved, they usually tell ten other customers!

My Consultancy–Asif J. Mir – Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, and my Lectures.

Taking the Office Charge


Once your office is settled, you should make an inventory so you will have proof of what you own. To make a simple office inventory:

  1. List each item, the year it was purchased, its original cost, and its present value.
  2. Also list the model number, brand name, dealer’s name, and a description of the item. Save and attach receipts.
  3. Keep a copy of this inventory in a safe place other than your office (a safe deposit box, for example).
  4. Update the inventory regularly, possibly as often as every three or six months while you are still buying major items for your office. At minimum, update it once a year.

My Consultancy–Asif J. Mir – Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, and my Lectures.

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