Cognition in managerial context


The word ‘cognition’ means the ‘act or faculty of knowing.’ Cognition also signifies awareness, comprehension, discernment, insight, intelligence, perception, reasoning and understanding. In change management, cognition implies knowing when to launch change in an organization. This act of knowing is based on the collection and interpretation of data from outside. In other words, the way in which a manager collects and interprets information about the world outside the organization shapes his/her knowledge about change.

 

Specially, managerial cognition in the context of change is the recognition and interpretation of signals from an organization’s environment that denote impending shifts in the environment. If a manager recognizes and interprets the signals accurately, he/she is unlikely to commit this or that errors. On the other hand, both type of errors are more likely when recognition and interpretation are flawed. Then the key question is: what leads to flawed recognition and interpretation of environmental signals? If cognition is the recognition and interpretation of the world outside, what leads to faulty cognition on the part of managers?

 

Although this seems like a simple question, the answer is quite complicated. There are a number of factors that can cause flawed cognition, which can be broadly classified in two categories: (i) organizational factors that can lead to defective cognition and (ii) personal or human factors thaty can cause errors in cognition.

 

My Consultancy–Asif J. Mir – Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please contact www.asifjmir.com, Line of Sight

Characteristics of Managerial Creativity


The creative manager must be a creative human and an effective manager. He/she tends to be characterized by following group of traits:

1) Hunger for knowing curiosity, constant questioning; strong interest in stimulating ideas, theories, and philosophies, always wanting to know the ‘how’ and ‘why of things; strong interest in trying to understand people’s motives and behavior.

2) Sensitivity responsiveness to literature, arts and other fine and delicate things; interest in meeting interesting and sensitive persons; empathy for the suffering; responsiveness to beauty and elegance.

3) Complexity intuitively finding correct solutions; being a visionary; having odd, even conflicting ideas; moodiness.

4) Venturing calculated risk-taking; preference for starting own ventures; aiming big; striking out in one’s own.

5) Independence and courage questions the status quo or established order; sticking to core convictions; listens to experts but makes up own mind; clear and forceful assertion of feelings and viewpoints.

6) Reality contact initiative taking in finding out operating constraints; confidence in managing crisis; quick adjustment to new challenges and information; grip on reality despite fantasying.

7) Self-sufficiency absorbed in challenging tasks; confident in operating in alien situations; tendency to take on tough tasks; persistence in getting ventures accomplished.

The creative manager operates in a fairly tightly regulated system in which creativity failures may be penalized; creativity needs to be directed towards organizational requirements; almost all creative initiatives require approval from superiors and acceptance by colleagues and subordinates to succeed; the cynical need to be won over; opposition of vested interests to these initiatives needs to be neutralized; dedicated teams need to be developed to execute creative initiatives; creative initiatives need to confirm to evaluate and control mechanisms of the organization; changes and creative initiatives need to be synergized for maximum impact—so on and on.

My Consultancy–Asif J. Mir – Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please contact www.asifjmir.com, Line of Sight