Top Management Attitudes


Whether employees behave ethically depends largely on the actions and attitudes of top management. For instance, if a code of ethics tells employees that bribing overseas clients is against company, but management looks  the other way when bribes are successful in winning large contracts, the code is likely to be taken seriously. Also, companies must not encourage unethical behavior by setting unrealistic goals that can be met only by cutting ethical corners, and they must not condone cheating to help the company.

My Consultancy–Asif J. Mir – Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, and my Lectures.

Cross-Cultural Ethical Contradictions


Some of the knottiest ethical problems occur as corporations do business in other societies where ethical standards differ from those at home. Today the policymakers and planners in all multinational corporations, regardless of the nation where they are headquartered face ethical dilemma.

Should ethical principles—the ones that help chart right and wrong conduct—take their meaning strictly from the way each society defines ethics? Are Japanese attitudes towards job opportunities for minorities, other workers and women as ethically valid as US attitudes? Who should assume the ethical responsibility? What or whose ethical standards should be the guide?

As business becomes increasingly global, with more and more corporations penetrating overseas markets where cultures and ethical traditions vary questions occur more frequently. Employees and managers need ethical guidance from clearly stated company policy if they are to avoid the psychological stresses.

My Consultancy–Asif J. Mir – Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, and my Lectures.

Training for Global Business


Firms competing in a global marketplace often implement special global training programs. The reasons for doing so include avoiding lost business due to cultural insensitivity, improving job satisfaction and retention of overseas staff, and enabling a newly assigned employee to communicate with colleagues abroad.

Many firms opt for prepackaged training programs. A sampling helps illustrate the wide range of programs available, as well as, what global training programs actually involve:

  • Executive Etiquette for Global Transitions: This program prepares managers for conducting business globally by training them in business etiquette in other cultures.
  • Cross-Cultural Technology Transfer: This program shows how cultural values affect perceptions of technology and technical learning.
  • International Protocol and Presentation: This program shows the correct way to handle people with tact and diplomacy in countries around the world.
  • Business Basics for the Foreign Executive: This program covers negotiating cross-culturally, working with clients, making presentations, writing, and using the phone.
  • Language Training: Language training delivered by certified instructors, usually determined by the learner’s needs rather than by the requirements of a predetermined curriculum or textbook.

My Consultancy–Asif J. Mir – Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, and my Lectures.

Failure in International Business


Failure overseas rarely results from technical or professional incompetence. Multinationals take their international business seriously and typically send abroad high achievers who have proven skills and expertise. But their success is usually in their home countries, where their skills, style and attitude may be exactly the opposite of what will work overseas. Employees’ ignorance of or inability to adjust to foreign ways are usually what cause problems.

In one country people know in vivid details the colors, designs and sounds that appeal to various customer groups. Careerists climbing the corporate ladder study intently the values and norms that characterize their company’s “culture” so that they can maneuver successfully toward the top. Negotiators approach their bargaining table with a rich understanding of what motivates their adversaries. When it comes to foreigners, however, people see only silhouettes. Overseas many foreign companies approach their customers, colleagues, and employees with an ignorance that would be unthinkable on home ground. They are willing to transact business with foreigners without understanding who they are, what makes them tick, how they view the world and how their corporations. Because they do not look behind the foreign mask, their approach to international business is often like shadow-boxing. They deal with imaginary targets.

My Consultancy–Asif J. Mir – Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, and my Lectures.

Strategies for Worldwide Innovation


The multi-domestic strategy is appropriate for innovations that depend on understanding local customer preferences, tastes, expectations, distribution channels, and local government regulations than they do on the technological knowledge on which they rest. This strategy is appropriate when the need for market information is high while that for technological information is low. Makers of packaged consumer goods (detergents and cereals) such as Unilever have pursued this strategy. Firms that pursue the multi-domestic strategy have self-sufficient units in each country to better discern and meet local customer preferences and tastes. On the other hand, if technological information requirements are high relative to market information requirements, a firm may want to pursue a global strategy. Firms can locate their facilities either where the environment is most suitable for technological innovations or at home where they have some endowments that give them some advantage. From there they develop products for world markets. If both market and technological information demands are low, a firm can operate using the international arrangement. It can take advantage of whatever home capabilities it has to develop products for its home market. Once the products are successful at home, it can then transfer the capabilities and the innovation to overseas. If both market and technological information needs are high. The transnational arrangement is best. In this mode, firms have access to the best sources of innovation, and the technological knowledge and the market knowledge that underpin them, worldwide.

My Consultancy–Asif J. Mir – Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, Lectures, Line of Sight.

Communicating with Cultures Abroad


Thanks to technological advances in communication and transportation, companies can quickly and easily span the globe in search of new customers and new sources of materials and money. Even firms that once thought they were too tiny to expand into a neighboring city have discovered that they can tap the sales potential of overseas markets with the help of fax machines, the Internet, overnight delivery services, and e-mail. This rise of international business has expanded international business communication by increasing exports, relaxing trade barriers, and increasing foreign competition in domestic markets.

More and more businesses report that a large part of their overall sales now come from exports (products sold to customers in other countries).

As companies move into global marketplace, they increase the competition in domestic markets for employees, customers, and materials. In this fast-paced global marketplace, companies are finding that good communication skills are essential for meeting customers, making sales, and working effectively with colleagues in other countries.

My Consultancy–Asif J. Mir – Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, Line of Sight

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