Relating Price to Value


Value today is often misunderstood to mean low price or bundled price. Yet, the real essence of value revolves around the tradeoff between the benefits consumers receive from a product or service and the price that they pay. From a consumer’s point of view, price only has meaning when paired with the benefits delivered, both tangible and psychologiocal. For a given price, value increases when product or service benefits increase.

 

Value decreases when perceived benefits go down relative to price. Many companies were initially attracted to managed healthcare because of their ability to control skyrocketing healthcare costs. Yet, despite the cost savings, employees of these companies were becoming frustrated by the loss of control over their destiny.

 

Consumer value assessments are often comparative. Value judgments by consumers as to the worth and desirability of the product or service are m,ade relative to competitive substitutes that satisfy the same need. Thus, consumers determine the value of product or service based on a company’s perceived benefits and price, as well as those of a competitor’s offer.

 

My Consultancy–Asif J. Mir – Management Consultant–transforms organizations where people have the freedom to be creative, a place that brings out the best in everybody–an open, fair place where people have a sense that what they do matters. For details please visit www.asifjmir.com, Line of Sight

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